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How do I add information to my event pages?

Evan Schumacher
Updated

You may use content fields in Tessitura to override or add additional information about your events such as repertoire, performers, etc. 

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Available Fields

  • Title: Overrides the title of the event. If no content field is specified then the default title (a.k.a. Description) will be used.
    HTML Supported: No

  • Venue Name: Overrides the name of the venue. If no content field is specified then the default venue name (a.k.a. Theater Description) will be used. Appears in the page headers under the dates and above the event title.
    HTML Supported: No

  • Venue Address: Address of the venue. If supplied, the address will be displayed under the venue name with a link to open the address in the device's map application. This will appear in the event's app information and also on digital tickets. Requires app version 14.05.00 or higher. 
    HTML Supported: Bold (<b></b>), Italic (<i></i>), and Line Break (<br/>)
  • Image URL: URL to an image that will be used in the event listings. It is recommended to have image ratios of 16:9 (ex: 960 x 540 pixels).

  • About: Free form text about the event, sometimes referred to as a blurb. Text goes in the "About" section of the event details page in the app.
    HTML Supported: Bold (<b></b>), Italic (<i></i>), and Line Break (<br/>)

  • Performers: Free form text about the artists, conductor, ensemble and other contributors. Text goes in the Performers section of the event details page in the app. Overrides Credits.
    HTML Supported: Bold (<b></b>), Italic (<i></i>), and Line Break (<br/>)
  • Program: Free form text about the repertoire to be performed. Text goes in the "Program" section of the event details page in the app.
    HTML Supported: Bold (<b></b>), Italic (<i></i>), and Line Break (<br/>)
  • Program Notes URL: URL to open for the user to view program notes. Typically a link to a PDF document.

  • Sponsor Name: The name of the sponsor of the program.
    HTML Supported: No
  • Sponsor URL: URL of the sponsor of the program.

  • Box Office Phone Number: Overrides the app-wide box office phone number setting if you need a different phone number for a specific event.

  • Tickets Not Available Text: Text to be displayed if tickets are not available. Default value is "Not currently available". Could be use to provide specific information such as a on-sale date or reason for postponement.
    HTML Supported: No
  • Purchase URL Override: URL that will open when users tap the Get Tickets button.

  • Purchase URL Override Text: Overrides the text of the Get Tickets button.
    HTML Supported: No
  • Time Zone Offset: The value of your content field in Tessitura should be an integer that represents the number of hours to add/subtract from your default time zone for the event.

  • Max Tickets per Order: The value of your content field in Tessitura should be an integer that represents the maximum number of tickets that can purchased in a single order for the event. Overrides the API setting.

If there are events that you don't want to appear in your app you may hide them.  Here are instructions to limit which events appear in your app.


Tessitura Configuration

  1. Setup Content Type ID's in TR_INV_CONTENT
    There will need to be a row in the TR_INV_CONTENT system table for each field above that you want to include in your app. You may use existing rows in the TR_INV_CONTENT system table, or create new rows. 

    If you do not plan to use one of the fields above you do not need to create a row for it.

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  2. Associate content with Titles, Productions, Production Seasons or Performances: 
    Once you have created the rows in TR_INV_CONTENT you can associate the content field with a Title, Production, Production Season or Performance. If the same field is specified on multiple levels, the lower level will take precedence (i.e. Performance over Production Seasons).

    You do not need to specify a value for the content field on each performance. If a value is not included then the data is ignored in the app. Some fields allow HTML elements (bold, italic, line break). Please check the description of each field to see if HTML elements are allowed.

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Map Content Types in Control Panel

  1. Log into instantencore.com and go to the API Settings (Control Panel > InstantApps > Tessitura) and expand the Content Types section.

  2. Set the Content Type in the appropriate field. If you do not wish to associate a content field with a type of data you can leave the field blank.



    Note: There is a setting for both Small Image URL and Large Image URL. You can use either field. If both are specified, the Large Image URL will take precedence. In either case, it is recommended to have image ratios of 16:9 (ex: 960 x 540 pixels).

  3. Click the Update button.

When you make changes to the content in Tessitura they will be reflected the next time you open the app. It does not require your app to be updated.

Note: If you are using the TNEW v7 Property Synchronization feature, which allows certain TNEW Product Editor properties to be one-way-synced back to content fields in Tessitura, you may want to use the synced content type ID’s to avoid duplicate content entry.

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