With Tessitura integration, all your event information can be pulled into the app. This makes it easy to display your events so that users can browse and discover events. It also powers the My Tickets barcodes for easy entry to your events.
However, when users tap the "Get Tickets" button you may wish to have them transferred to your mobile friendly website to complete the purchase. Reasons for doing this include:
- You only want to manage a single purchase path.
- You want to offer Select-Your-Own-Seat options (as of July 2020 the InstantApps Tessitura integration does not support SYOS natively).
The mobile website will be in a browser that is embedded in your app, so users will stay in your app experience.
How to automatically direct users to your mobile friendly purchase path
- Log into instantencore.com and go to the Purchase Path Settings (Control Panel > InstantApps > Tessitura > Purchase Path Settings).
- Enter the URL Pattern (see examples below)
- Click the Update button.
URL Pattern
To figure out your URL pattern:
- Go to a Buy Tickets page for a specific event on your website.
- Copy the URL.
- The URL may contain a Production Season ID and/or a Performance ID. Replace those numbers with {PROD_SEASON_NO} or {PERF_NO} as appropriate (include the curly braces).
Example 1
| URL | https://tickets.myorg.com/22007/22010 | |
| URL Pattern | https://tickets.myorg.com/{PROD_SEASON_NO}/{PERF_NO} |
Example 2
| URL | https://tickets.myorg.com/events/1053 | |
| URL Pattern | https://tickets.myorg.com/events/{PERF_NO} |
Example 3
| URL | https://tickets.myorg.com?performance=456&value=1 | |
| URL Pattern | https://tickets.myorg.com?performance={PERF_NO}&value=1 |
Once this is set-up, you can still retrieve your app ticket revenue, go to this article to learn how.